for every £1 paid for a completed treatment booked with Cocoon.
A little thank-you for coming back
Cocoon Rewards
Our free loyalty scheme for returning clients. Earn points on completed treatments booked through the Cocoon website or directly with Ana—not through Treatwell.
A simple thank-you
How Cocoon Rewards works
Your points keep building until they become a £10 reward.
Choose to use it when booking your next treatment online.
How to earn points
Book with Cocoon
- Book through the Cocoon website or directly with Ana—not through Treatwell
- See your points in My Cocoon after your paid treatment is completed
- Card, cash and gift-card payments for treatments earn points
- Points are based on the final amount paid after any discount or refund
A few important limits
What does not earn points
- Treatments booked through Treatwell
- Cancelled appointments, no-show fees and refunded amounts
- Buying a gift card does not earn points; using one to pay for a completed treatment does
For existing clients
Direct visits can count from the start
If you booked a completed treatment through the Cocoon website or directly with Ana during the dates below, sign in with the same email address to see the points added in My Cocoon.
The current founding-client window starts on 1 January 2026 and runs up to the Rewards launch on 14 July 2026.
When you are ready
Using your points
- 1
Sign in to My Cocoon
Use Google, a passkey, or the secure link and one-time code sent to your email.
- 2
Choose your treatment
Book through the Cocoon website using the same verified client details.
- 3
Select your available reward
Every 1,000 points gives you £10 to use. A balance below this keeps building for later. At least £1 may need to remain payable.
Points expire after 18 months without qualifying earning or redemption activity. Rewards cannot be exchanged for cash, transferred or applied retrospectively.
Quietly waiting when you need them
See what is in your Cocoon
Check your private balance, recent Rewards activity and bookings whenever you like.